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Privacy Policy

Last updated: October 15, 2026

Goldmark Cleaning (“we,” “us,” “our”) is a trade name of Goldmark Home Services LLC. We respect your privacy. This policy explains what information we collect when you use our website or book a service, and how we use it.

Information We Collect

When you request a quote or book a cleaning service, we collect your name, home address, phone number, and email address, along with any details you provide about your home or scheduling needs.

Payment Information

When you book a service, a valid payment method is required. Your payment card details are collected and processed securely by Stripe, our payment processor, and are not stored on our own systems. Stripe is PCI-DSS compliant, the industry security standard for handling payment card data.

How We Use Your Information

We use your information to provide quotes, schedule and deliver your cleaning service, process payments, and communicate with you about your booking. Your service address and relevant job details are shared with the vetted, independent cleaning professional assigned to your job, solely to complete your service.

Text Messaging

If you provide your mobile number, we may send you text messages about your quotes, appointments, and service, such as booking confirmations and visit reminders. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We do not sell or share your mobile number or text-messaging consent with third parties for their marketing purposes.

Information Sharing

We do not sell your personal information to anyone. We share your information only with the cleaning professional assigned to your job, with service providers that help us operate our business (such as scheduling, communication, and payment platforms), or where required by law.

Data Security

We take reasonable steps to protect your information. Payment data is never handled directly by us and is managed entirely through Stripe’s secure systems.

Your Information, Your Control

If you’d like your information corrected, updated, or removed from our records, contact us and we’ll take care of it.

Changes to This Policy

If this policy changes, we’ll update the date above and post the new version here.

Contact Us

Questions about this policy? Reach us at hello@goldmark-cleaning.com.

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Privacy policy

About us